Welcome to Sparkle Wish Jewelry Store. By accessing and using our website, placing an order, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully before using our site or making a purchase.
1. Orders
When you place an order through our website, you are confirming that all information provided is accurate and complete. Once an order is submitted, you will receive a confirmation email with your order details. Please ensure your delivery address and contact information are correct to avoid delays.
2. Payment Method
We currently only accept Cash on Delivery (COD) as our payment method. This means all payments must be made in cash at the time of delivery. We do not accept digital payments, credit/debit cards, or bank transfers at this time.
3. Shipping
Orders are processed within 1–2 business days and typically delivered within 3–7 business days after dispatch. You will receive a notification when your order is out for delivery. Please ensure someone is available at your shipping address to receive and pay for the item.
4. Returns and Refunds
We accept returns within 7 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase. To initiate a return, please contact us at [email protected].
Once the returned item is inspected and approved, your refund will be processed in cash only. Refunds are not issued through any other method.
Shipping charges, if any, are non-refundable, and items marked as final sale are not eligible for return.
5. Product Availability
We strive to keep our inventory up to date, but certain items may become unavailable without notice. In the event that an item is out of stock after you place your order, we will notify you and offer an alternative or issue a cancellation.
6. Intellectual Property
All content on our website—including text, images, graphics, logos, and product designs—is the property of Sparkle Wish Jewelry Store and is protected by intellectual property rights. You may not use or reproduce any content without our written permission.
7. Contact Us
For any questions regarding these Terms and Conditions or your order, please reach out to us:
📧[email protected]